Telecom Managed Services: The Market for Machine-to-Machine (M2M) Managed Service Providers
Telecom Managed Services: The Market for Machine-to-Machine (M2M) Managed Service Providers
Product Code:
1200000090
Publication Date:
Sep 2013
Publisher:
Mind Commerce Publishing
Pages:
125
  • Executive Summary
  • Table of Contents
  • List of Tables
  • List of Figures
  • Companies covered

Overview:
 
Machine-to-machine (M2M) communications is a technology that is transforming the way that business is conducted, impacting everything from traditional telephony and IT operations to ERP, SCM, public safety, homeland security, and more.  Traditionally the realm of utilities and SCADA systems, M2M is expanding into many new industries, market segments, applications, and use cases.  Several new areas hold great promise including connected vehicles and healthcare.
 
The M2M ecosystem is complex and includes device manufacturers, wireless service providers, integrators, platform providers and developers.   There are many drivers for managed services within the M2M value chain.  The report evaluates the M2M market, drivers for managed services providers, competitive marketplace, and provides conclusions and recommendations for players within the value chain.
 
This research is a must-read for anyone within the M2M community including mobile network operators and other service providers, infrastructure providers, managed service providers, and more.
 
Target Audience:
• Mobile network operators
• Managed services providers
• Systems integration companies
• Application developers and ASP
• Network integration companies
• Network infrastructure providers
• Enterprise companies of all types
• Investment and M&A companies of all types
• M2M equipment and service providers of all types

Table Of Content

Table of Contents:
 
1.0          EXECUTIVE SUMMARY  5
2.0          INTRODUCTION                8
2.1          MOBILE NETWORK OPERATORS (MNO) AND M2M           8
2.2          M2M AND INDUSTRY VERTICALS              8
3.0          MANAGED SERVICES      12
3.1          WHAT IS MANAGED SERVICE PROVIDER (MSP)  12
3.2          REASONS FOR SHIFTING SOLUTION PROVIDERS TO MANAGED SERVICES MODELS            12
3.3          MANAGED SERVICE BENEFITS    13
3.4          THE ROAD TO BECOMING A MSP              13
3.5          MSP CORE DELIVERABLES             14
3.6          WHAT SHOULD BE INCLUDED IN A MANAGED SERVICES AGREEMENT     15
4.0          M2M SERVICES 18
4.1          M2M APPLICATIONS      18
4.2          M2M MARKET OVERVIEW           20
4.3          M2M MARKET DYNAMICS           21
4.3.1      CATEGORIZING M2M APPLICATIONS      21
4.3.2      PROJECTING FUTURE M2M MARKET GROWTH   23
4.4          KEY BENEFITS OF M2M SERVICES              29
4.4.1      MNOS PLAY A PIVOTAL ROLE      30
4.4.2      THE M2M VALUE CHAIN               31
4.4.3      MNOS LEVERAGING THE MARKET            34
4.4.4      M2M BUSINESS CASE IN VARIOUS INDUSTRIES/SEGMENTS         38
5.0          M2M MANAGED SERVICES          68
5.1          THE M2M ECOSYSTEM AND THE NEED FOR MSPS              68
5.1.1      EQUIPMENT SUPPLIER  68
5.1.2      TELECOM OPERATOR     69
5.1.3      SOFTWARE DEVELOPER 69
5.1.4      INTEGRATOR     69
5.1.5      DISTRIBUTOR     69
5.1.6      CONSULTING     70
5.1.7      HOSTING AND SERVICE PLATFORM SUPPLIER     70
5.1.8      SECURITY: A KEY ISSUE  71
5.2          DECISION FACTORS FOR THE MNO IN M2M         72
5.2.1      OPERATOR OPERATING MODELS              72
5.2.2      LEASE AIRTIME  73
5.2.3      COOPERATION WITH AGGREGATOR       73
5.2.4      PROVIDING SYSTEM INTEGRATION         74
5.2.5      COOPERATION WITH DEVICE MANUFACTURERS               74
5.2.6      COOPERATION WITH APPLICATION SERVICE PROVIDER 74
5.3          MANAGED SERVICES FOR M2M                75
5.3.1      THE TRANSFORMATION OF M2M TO A MANAGED SERVICES PLAY            76
5.3.2      MANAGED PLATFORMS PERFECT FIT FOR M2M SERVICES             76
5.3.3      MANAGED SERVICE DRIVING M2M GROWTH     78
5.3.4      FUTURE OF M2M MANAGED SERVICES  80
6.0          M2M AND MSP MARKET OUTLOOK         82
6.1          TECHNOLOGY DRIVERS FOR M2M AND MSPS     82
6.2          EMERGING OPPORTUNITIES IN INTELLIGENT CONNECTED SYSTEMS        84
6.3          THE NEED FOR INTEGRATED PLATFORMS IN INTELLIGENT SYSTEM            85
6.4          MANAGED M2M PLATFORMS PROVIDE LONG-TERM SOLUTIONS             90
6.5          A KEY MARKET: M2M IN HEALTHCARE    92
7.0          MARKET OUTLOOK, VENDOR, AND SOLUTION ANALYSIS               95
7.1          M2M MARKET OUTLOOK             95
7.1.1      CELLULAR AND M2M MODULES                96
7.1.2      SATELLITE M2M                97
7.1.3      M2M AND SMART METERS          99
7.1.4      M2M MANAGEMENT SOFTWARE             100
7.2          M2M SERVICES PROVIDERS         102
7.2.1      ACCENTURE       102
7.2.2      ARICENT GROUP              103
7.2.3      CISCO    103
7.2.4      DIGI       104
7.2.5      ETHERIOS            105
7.2.6      ERICSSON            106
7.2.7      MAXIS  107
7.2.8      MDS      108
7.2.9      METRILOG          108
7.2.10    M2M INTELLIGENCE       109
7.2.11    SCADA ACCESS  110
7.2.12    SIERRA WIRELESS             110
7.2.13    TELIT WIRELESS SOLUTIONS        111
7.2.14    VODAFONE        112
7.2.15    WIRELESS LOGIC               113
7.2.16    WYLESS                114
8.0          CONCLUSIONS AND RECOMMENDATIONS           116
8.1          NEED FOR MSP SMB M2M SOLUTIONS  118
8.2          EXPECT AND PLAN FOR CONSOLIDATION              118
8.2.1      WHY CONSOLIDATE?      118
8.2.2      WHAT TO EXPECT             120
8.3          GET READY FOR THE INTERNET OF THINGS (IOT)                124
8.4          SUMMARY          125
 

List Of Tables
List Of Figures

List of Graphs
 
Figure 1: Wireless M2M applications include connectivity-enabled devices           19
Figure 2: Pepsico's Social Vending Machine          47
Figure 3: Diagram of UHF Architecture    60
Figure 4: M2M Value Chain          68
Figure 5: Conceptual M2M Platform        89
Figure 6: Global Cellular M2M Network Connections 2010 - 2016               96
Figure 7: Global WWAN M2M Module Market Revenues 2011 - 2017      97
Figure 8: Global Satellite M2M Market Revenue 2011 - 2016        98
Figure 9: Global Smart Meter M2M Connections units 2010 - 2020            100
Figure 10: Global M2M Management Market Revenues 2011 - 2017        101

Companies Covered